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File Size: 33.02MB

OS: Windows XP/2000/98


Publisher: Information Systems Development


KB Help Desk Description

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This software program is designed for small businesses that need to keep track computer help desk incident calls. Log incident description, error messages and resolutions to build your very own Knowledge Base. Enter software and hardware inventory to reference the incident calls. Features Attach relevant documents such as Word, Excel or PDFs to each incident.Search by keyword.Print Incident Reports and Inventory Reports.

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